A Key to Working with Consultants: The Design Team

In my July 2016 newsletter, I wrote about a strategy project I was leading–with consulting partner Regina Neu–for a professional membership association. I described the well-received retreat exercise we developed to help board and staff members better understand how important decisions were currently being made and to design more robust and transparent decisionmaking protocols for … Read more

October 2015 Newsletter

I just finished teaching a 2-evening Program Evaluation course at California State University East Bay. This month, I engaged students in a quasi-debate fueled by a 2-part SSIR essay arguing that nonprofit service providers should NOT evaluate their own program outcomes. Because they lack social science research expertise and face conflicts of interest in reporting … Read more